HomeTerms and Conditions

Terms and Conditions

Last updated: 25/04/2025

These Terms and Conditions govern your use of our website and services. By accessing our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.  

Eligibility 

By using our services, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You also agree to provide accurate and truthful information when creating an account or placing an order.

Services We Provide 

Our company provides professional academic support tailored to aid learning and research. We offer bespoke solutions designed to help individuals:  

  • Improve their understanding of various subjects,
  • Refine their analytical skills,
  • Develop well-structured academic content,
  • Enhance their research and writing techniques.

Our services are intended solely for academic support and reference purposes. Users must not submit our materials as their own work. 

Placing Orders and Payment Policy 

Placing an Order 

To ensure efficient order processing and satisfactory service delivery, please follow these guidelines:

  • Provide clear, detailed, and accurate instructions when placing an order.
  • Ensure all requirements are included to prevent misunderstandings.

Please note that modifications requested after order confirmation may incur additional charges.

Pricing and Payment 

Our pricing is determined by several factors, including:  

  • The complexity of the requested work,
  • The urgency of the deadline,
  • Any specific formatting or research requirements.

Payment Terms 

  • Users must complete payment before the order is processed.
  • Transactions are securely handled via verified payment gateways.
  • We are not responsible for any charges imposed by third-party banks or payment processors.
  • Failure to make payment may result in cancellation or delays in processing.

Revisions and Order Modifications 

Users may request revisions under the following conditions: 

  • The request must align with the original instructions.
  • The revision request must be submitted within the designated timeframe.
  • Revisions beyond the original scope, or submitted after the deadline, may incur additional charges.

Refund and Cancellation Policy 

Users may cancel their orders before work has commenced. Refund eligibility is determined by:  

  • The amount of progress made,
  • The reason for cancellation,
  • Whether the issue falls within the scope of our refund policy.

Refund requests:

  • Must be submitted within the timeframe outlined in our refund policy,
  • Will be considered individually and approved only under specific conditions.

Intellectual Property 

The following rules apply to the materials provided through our platform:  

  • All delivered materials remain our intellectual property.
  • All materials are for non-commercial educational use only.
  • Redistribution, resale, or public sharing of materials is strictly prohibited.
  • Any unauthorised use of our content may result in legal action.

Our Stance on Academic Integrity 

We are committed to upholding the highest academic integrity and ethical conduct standards. By using our services, the customers agree to adhere to the following principles:  

  • Responsible use. Our materials are intended to serve as references, study aids, or sources of inspiration, and must not be submitted for academic credit.
  • No plagiarism. We do not condone plagiarism or any form of academic dishonesty. Users are responsible for ensuring that their work adheres to ethical standards.
  • Institutional compliance. It is the user’s responsibility to comply with their institution’s policies regarding external assistance and academic support.
  • Honest collaboration. We promote academic growth through proper learning methods and ethical engagement with our resources.

Privacy and Security Measures 

We take data privacy seriously and implement strict measures to protect user information.  

  • Personal data is collected solely for service fulfilment and is not sold or shared with third parties, except where legally required.
  • Payment transactions are processed through secure third-party providers.
  • We use encryption and access controls to safeguard user data from unauthorised access or breaches.
  • Whilst we implement industry-standard security protocols, users are encouraged to protect their accounts by using strong passwords and refraining from sharing sensitive data. 

For further information on how we collect, protect, and use your personal data, please refer to our Privacy Policy.

Prohibited Activities 

  • Clients must not use our services for illegal or fraudulent activities.  
  • Harassment, abusive language, or threats directed at our staff will result in termination of service. 

Limitation of Liability 

  1. We strive to provide high-quality services but do not guarantee specific academic outcomes.  
  2. Users are fully responsible for how they use the provided materials.  
  3. We shall not be liable for any consequences arising from the misuse of our services.  
  4. Our platform may occasionally experience downtime due to technical issues or external factors beyond our control.  
  5. Our liability is limited to the total amount paid for the specific service in question. 

Updates and Modifications to Terms 

We reserve the right to amend or update these Terms at any time. All changes will be posted on our website, and it is the user’s responsibility to remain informed. By continuing to use our services after updates, you accept the revised Terms.

Governing Law 

These Terms and Conditions are governed by the laws of our operational jurisdiction. Any disputes shall be resolved through arbitration or legal proceedings, as necessary.

Contact Information 

If you have any questions or concerns, please contact us using the information provided on our Contact Us page.